FAQ - Frequently Asked Questions
Q.Why does my font look jagged on screen AND in printouts?
If you’re using a PostScript font and you’re on a Mac, it’s probably because you’ve installed the fonts incorrectly into your fonts folder. If you’re manually installing fonts (without a font management utility) make sure you have both the bitmap suitcase and their corresponding printer files loaded for each font you’re trying to use. If only the bitmaps are there, the font will appear jagged on screen and print the same way. Refer to our installation guides for additional help.
Also make sure you have the latest version of ATM installed. If you’re on a Macintosh with OS 7.0, you must have version 3.8.3 or higher; if you are on OS 7.6 and OS 8.0 must have version 4.0 or higher; if you are running OS 9.0 you need 4.52.
Keywords: jagged, rough, pixelated, print, screen
Contact us if the information you need isn’t here.
For a detailed explanation of font terminology, have a look at our type glossary.
